Questions and Answers:

Are you factory?
Yes, we are 15 years factory. We not only sell more models of portable dental x-ray machines, but also independent research and development of high-quality x-ray machines. More services to many agents, wholesalers, dentists etc.

How to place an order on your website?
We will make quotation after you send your purchase plan (including product name, model and quantity). If you agree with the quotation, please send your company name, address and telephone for goods delivery. We will make proforma invoice and inform you payment way. Goods will be prepared and sent after payment is received. Goods delivery details will also be informed accordingly.

Which country do you delivery?
We ship the products to worldwide.

How long can I receive the product once I paid?
Processing time: 2-7 working days. But we will try our best to prepare the item ASAP once you place the order.
Shipping time: 3-8 working days. 
The delivery time varies with shipping method. For example: usually, DHL takes 3-7 working days, while EMS takes 6-10 business day. (We do not rule out the delay caused by the weather, accidents, etc. Thank you for understanding.)

What is the payment mode?
Mostly, payment should be completed by bank transferred T/T 100% in advance.
Western Union and Money Gram are also acceptable.
USD, RMB and EURO are acceptable.

What about the warranty period and after-sale service?
For most dental x ray and digital sensor, we provide one year warranty period. If you have problem in using, you can describe the problem details, we will ask technician to give you solution. Free spare parts can be provided if necessary.

Can you make certificate of origin (C/O)?
Yes. Certificate of origin is applied when goods are sent.

Do you have CE for your products?
Yes, we have CE. Our products are exported a lot to USA and EU countries successfully.

Do you supply OEM service?
Yes, we can supply OEM service, specific details, we can discuss further.